Thank you for visiting the website operated by Hwacheon Machine Tool Vietnam Co., Ltd. We respect and are committed to keeping your private information private. Please read the following Privacy Policy of consumers below to better understand the commitments we make to respect and protect the interests of visitors.

Protecting consumers' personal information and building your trust is very important to us. Therefore, we will use your name and other information related to you in compliance with the content of this policy. We only collect the necessary information related to the purchase transaction.

CONSUMER PROTECTION POLICY

We collect personally identifiable information such as name, postal address, email address, phone number, etc. when a visitor voluntarily sends it to us. This information is only used to fulfill your specific request, unless you give permission to use it otherwise, for example by adding you to our emailing list. The information we collect may include your name, title, company or organization name, e-mail, phone number and your birthday. We may collect certain information about your visit, such as the type of browser you use; the date and time of your visit to the website; the pages you visit when you open the website and the site address from which you connect directly to our website. This information is used to help improve and administer the website.

COOKIE / TRACKING TECHNOLOGY

The Site may use cookies and tracking technology depending on the features provided. Cookies and tracking technologies are useful for collecting information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize your site for your visitors. Personal information cannot be collected through cookies and other tracking technologies, however, if you have previously provided personally identifiable information, the cookie may be associated with that information. Collected cookies and tracking information may be shared with third parties. We also use the login remarketing code when visitors view specific pages, allowing us to deliver targeted ads in the future.

1. PURPOSE OF PERSONAL INFORMATION COLLECTION OF CONSUMERS

Provide services to Customer and manage and use personal information of Consumers for the purpose of managing database about Consumers and promptly handling arising situations (if any).

2. SCOPE OF USE OF PERSONAL INFORMATION

Website hwacheon.vn uses information provided by Consumers to:

• Providing services to Consumers;

• Send notices of communications between consumers and Hwacheon;

• Prevent activities of destroying, appropriating a Consumer user account or other fraudulent activities of Consumers;

• Communicating and resolving complaints with Consumers;

• Confirming and exchanging information on Consumer transactions at Hwacheon;

• In case of request from competent state management agencies.

3. PERIOD OF PERSONAL INFORMATION STORE

There is no time limit except when the Consumer sends a cancellation request to the Board of Directors or the Company is dissolved or goes bankrupt.

4. PERSONS OR ORGANIZATIONS MAY HAVE ACCESS TO CONSUMER'S Personal Information

Consumers agree that, where necessary, the following agencies / organizations / individuals have the right to access and collect their personal information, including:

• Board.

• Third party service integrated with Website hwacheon.vn

• Event organizer and sponsor

• Authorized state agency in case of request according to the regulations in operation regulations

• Market research company

• Financial advisor, legal and audit firm

• Complainant proves the consumer violation

• At the request of the competent state authority

5. ADDRESS OF THE UNIT COLLECTING AND MANAGING INFORMATION

Hwacheon Machine Tool Vietnam Company Limited

• Address: Room 507, 5th Floor, SCS Building, Lot T2-4, D1 Street, High Tech Park, Tan Phu Ward, District 9, HCMC

• Phone: (028) 2253 2613

• Email: info-hmv@hwacheon.com

6. MEASURES AND TOOLS FOR CONSUMERS TO ACCESS AND EDIT YOUR PERSONAL INFORMATION DATA

Consumers have the right to self-check, update, correct or cancel their personal information by logging into Website hwacheon.vn and correcting personal information or asking the Board to do this.

Consumers have the right to submit complaints about the disclosure of their personal information to third parties to the Board of Directors. Upon receiving these responses, Hwacheon will confirm the information, take responsibility for answering the reason and instruct Consumers to restore and secure the information.

Forms of receiving consumer complaints information:

i) Via email: info-hmv@hwacheon.com

ii) By phone: (028) 2253 2613

7. COMMITMENT OF CONSUMER'S PERSONAL INFORMATION SECURITY

Personal information of Consumers on Website hwacheon.vn is committed to absolute confidentiality by the Board of Directors according to the privacy policy of personal information posted on Website hwacheon.vn. Collection and use of information of each Consumer is only performed with the consent of Consumers, unless otherwise provided by law and this regulation.

Do not use, do not transfer, provide or disclose to a third party about Consumer personal information without Consumer's consent except as provided in this regulation or regulation. legal regulations.

In the event that the information server is attacked by hacker resulting in the loss of consumer personal data, the administrators are responsible for informing and working with the authorities to investigate and promptly process, and at the same time notify Consumers of the incident.

8. MECHANISM OF RECEIVING AND SETTLING COMPLAINTS RELATED TO CONSUMERS 'INFORMATION

When it is discovered that their personal information has been used in the wrong purpose or scope, Consumers email complaints to info-hmv@hwacheon.com or call (028) 2253 2613 to complain and provide evidence related to the case to the Board of Trustees. The management board commits to respond immediately or at the latest within 24 (twenty four) working hours from the time of receiving the complaint.