Before signing the hand-over minutes from the date of receipt of the goods, if the product can not be overcome due to technical faults of the manufacturer and certified by the Technical Department, production of Hwacheon Machine Tool Viet Nam CO., LTD. . Our company will proceed to exchange new products equivalent to the sample with the customer set.
- This policy: Increase the benefits and preferential value of customers when ordering processed mechanical products in our company.

Goods shall be redeemed in the following cases:
- Return the goods immediately after receiving goods if the goods provided by the company does not conform to the type of goods, the quality of goods is not described with orders of customers.
- Goods damaged due to transportation to the place of delivery.

Condition for return of goods:

- Goods not yet used, full stamps, packaging

Method of purchase: Contact directly to the company for guidance

Goods shall not be redeemed in the following cases:
- Used goods, no original stamps
- You want to change the type, design without advance notice.
- You operate improperly, causing damage to the product
- You do not comply with the requirements for warranty
- You affect the external conditions such as packaging tearing, peeling, broken, ...